SizeSnap Support

How do I measure my ring size?

Open the Measure tab and tap Ring Sizer. Place a ring that fits flat on the circle and adjust it (slider, + / − or pinch) until the circle exactly fills the inside of the ring. No ring? Choose Paper strip: wrap a thin strip of paper around the base of your finger, mark where it overlaps, put the end on the 0 line and drag the marker to your mark. You get the size in US, UK/AU letters, EU/ISO, Japan/China and Italy/Spain/Switzerland, plus the diameter and circumference.

How accurate is it? How do I calibrate?

SizeSnap knows the pixel density of every iPhone that runs iOS 17 or later, so millimetres on screen are real millimetres. To double-check — or on an iPad, a Mac, or a brand-new model — tap Check screen accuracy, place any bank or ID card (or a US quarter / 1 euro coin) on the outline and move the slider until it matches. Measured carefully, the result is within about a quarter of a ring size. Between two sizes, SizeSnap recommends the larger one. For an engagement ring, confirm with a jeweler.

What is SizeSnap Pro?

SizeSnap is free. SizeSnap Pro is an optional one-time purchase (no subscription) for families: unlimited profiles on iPhone and Apple Watch, size cards you can send for gifts, and the ring measurement history. It works with Family Sharing. To restore it on a new device, tap Restore Purchases in Settings. If you bought SizeSnap while it was a paid app, Pro is already yours.

Why did some shoe sizes change in version 1.1?

Version 1.0 converted EU to US shoe sizes one-to-one, which made US and UK sizes about one size too large above EU 42. Version 1.1 follows the major brand charts (for example, men's EU 44 = US 10 = UK 9.5), and UK ring letters now follow the British Standard (US 7 = N½). If you saved a size in 1.0, open it once and check it.

How do I save my sizes?

On the watch: open the Converter tab, pick a category, turn the Digital Crown to your size, then tap the row or "Save as My Size". On the iPhone: open My Sizes, tap a category, and tap your size in the list — or tap Save after measuring a ring. Saved sizes appear in My Sizes on both devices.

How do watch-face complications work?

Long-press your watch face, tap Edit, choose a complication slot, and select SizeSnap. The complication shows the saved sizes of the profile selected under Settings → Apple Watch in the iPhone app (or your first saved size if you use only one profile). Tapping it opens My Sizes.

Does SizeSnap work without an iPhone?

Yes. The watch app is fully standalone: all conversion tables live on the watch, and you can browse, convert, and save sizes without your iPhone nearby — including on cellular-only walks and trips. The iPhone app adds family profiles and bigger tables, but it is optional.

How do refunds work?

Purchases and refunds are handled by Apple, not by us. Request a refund at reportaproblem.apple.com — sign in with the Apple ID used for the purchase, find SizeSnap, and choose "Request a refund". Apple typically decides within 24–48 hours.

How do I contact you?

Email us at homasglobal443@gmail.com. We read everything and usually reply within two business days. Feature requests are welcome — several size tables in the app started as user suggestions.

Still stuck? Write to homasglobal443@gmail.com with your device model and watchOS/iOS version, and we'll figure it out together.